Crises Control has partnered with customer engagement platform, Unifonic, as part of its expansion in Saudi Arabia.

Crises Control has had a presence in KSA for a number of years now but its user base in the country has recently expanded.

“As a company we’ve found Saudi Arabia to be very welcoming to leading technology companies and an easy country to do business with," said CEO, Shalen Sehgal. "The relationships with our biggest customers in Saudi are some of the most collaborative of any region in the world.

“As a result, we’ve decided to invest for growth in the Middle East Region, and Saudi Arabia in particular, by collaborating with the leading companies in KSA driving great customer experiences for our Saudi customer base. We’ve found that Saudi is a great place to do business and I’m very excited about the growth potential of our existing customers in KSA, as well as the opportunities for acquisition of new customers in the country.”

Ahmed Hamdan, CEO of Unifonic, added: “We are happy to be partnering with Crises Control as we share a mutual interest in further developing the KSA region’s network of well-connected companies that are investing in tech infrastructure development. Together, we believe Unifonic and Crises Control can make a great impact in better connecting our customers and deliver a market-leading customer experience.”

Looking ahead, the consultant is also working on developing an Arabic language version of its platform.

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