As companies continue to adopt hybrid working practices, security professionals are increasingly using access data to understand trends and space usage; and find and prioritise unusual activity, according a benchmark study published this week.

Brivo's 2023 Top Security Trends Report, suggests that the ease with which employees and tenants access buildings is a top concern for security professionals, who pointed to growing expectations for frictionless access into workplaces, and a general rise in convenience as a major consideration in physical security.

This year’s report also shows that security professionals are bullish on the potential of biometric access solutions. Sixty percent want to add biometrics to their buildings in the next three years and, and 60% predict that facial recognition will have the biggest impact in access control technology over the next three years.

“The key takeaway from our 2023 Trends Report is that user experience and convenience are vital considerations for security professionals today, and this trend shows no sign of slowing as more cohorts of Generation Z enter the workplace with expectations for technology-enabled frictionless access,” said Steve Van Till, CEO of Brivo.

“Cloud-based access control collects the most valuable data for security professionals to make better informed business decisions. The integration of access control with other security and proptech platforms will be essential in meeting stakeholder expectations on convenience and delivering the next generation of access solutions.”

Other report findings (Source: Brivo)


• Respondents reported a surge in access control integrations. Integrations of identity and access management solutions are most common as more organisations pursue streamlined operations by connecting physical and digital security systems.

• A lack of budget (39%) was most commonly cited as the reason for not adopting cloud-based access control solutions.

• More organisations are looking to centralise their security – with 38% saying their organisations are partly centralised today, up from 31% in 2022’s report.

• 65% pointed to user convenience as a benefit of mobile access control, speaking to the growing popularity of mobile devices as an access credential over a traditional plastic FOB.

• Security professionals listed remote door management, instantaneous credential management and outsourcing oversight responsibilities as applications for cloud-based security that make their lives easier.

Share Story: