Arch Insurance International has today announced the promotion of Barbara Rizzi to chief claims officer.

In her new role, Rizzi will be responsible for leading Arch’s claims function and strategy, including the London Market, UK regional market, Australia and the EU. Based in London, she will report to Kirsten Valder, deputy CEO, Arch Insurance International.

Rizzi, who joined Arch in 2013, was most recently head of third-party claims and has over 20 years’ experience in claims management and legal practice. Prior to joining Arch, she worked for Clyde & Co LLP and Kennedys Law LLP, specialising in insurance law. She is a qualified solicitor in England & Wales, and Italy.

Commenting on the announcement, Valder said: “Barbara is a highly respected leader and claims practitioner with deep legal and technical claims expertise. Over the past decade, she has played an integral role in elevating Arch’s claims performance and has demonstrated an unwavering commitment to delivering a positive claims experience for our customers and brokers. I am sure that under Barbara’s leadership we will continue to deliver and enhance our solution-focused and relationship-driven claims service.”

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