Whitespace platform introduces workflow automation functionality

Whitespace has released Digital Follow, the first of its workflow automation solutions. Developed with underwriters’ needs in mind, Digital Follow will be trialled by a select set of customers in the Whitespace sandbox environment before a wider launch in the second half of this year.

Digital Follow allows underwriters or brokers’ in-house underwriters to automate follow lines at the quote or firm order stage, streamlining a follow underwriter’s workflow or entirely eliminating the need for an underwriter to review a risk, driving efficiency and reducing workload. Digital Follow also allows customers to operate and run automations themselves, further enhancing the functionality of the Whitespace platform.

Lee Timms, head of scaling and integration at Verisk’s Whitespace, said: “I am delighted to introduce the rollout of our workflow automation solutions with Digital Follow. It's another testament to the potential of Whitespace APIs and how they make it possible to not only keep up with market demands but also anticipate and address customers’ needs with tailor-made solutions.”



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