Charles Taylor InsureTech and Microsoft team up on AI-driven bordereaux tool

Charles Taylor InsureTech has launched a bordereaux data repair and cleansing tool.

Developed in partnership with Microsoft, Bordereaux Sync is an AI-powered smart assistant that screens bordereaux and resolves such issues as incorrect, missing or inconsistent information in files and records. The tool will then notify the user if it can’t resolve an issue and will provide a consolidated list of fixes at the end of the data transfer.

As a standalone SaaS tool, Bordereaux Sync aims to work seamlessly with any bordereaux management system. It will convert data to version 5.2 of Lloyd’s Coverholder Reporting Standards, promoting standardisation and straight-through processing as well as data accuracy. The AI behind the new tool is a combination of generative AI and agentic AI.

Kieran Maloney, head of global managed services and London Market of Charles Taylor InsureTech, commented: “Bordereaux Sync is a precision tool that resolves errors and inconsistencies, saves time and reduces operational costs. It’s a natural complement to Tide, our bordereaux management platform, but can be used by anyone in the insurance community who handles bordereaux. Moreover, because it’s powered by AI, it will evolve and become progressively more effective as a first-step AI solution for data cleansing and repair.”

Philip Fumey, CTO and digital strategist at Microsoft, added: “We’ve been working very closely with Charles Taylor InsureTech on Tide and AI initiatives. Microsoft is committed to improving insurance with the latest technologies and our collaboration on the development of Bordereaux Sync underlines how AI-powered tools can transform vital insurance activities and increase operational efficiency.”

Bordereaux Sync will be in Beta release with a small number of clients during summer 2025, and on general release thereafter.



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