Sedgwick has relaunched its mobile app designed for Sedgwick property field adjusters and independent contractors to both view and enter key claim information while in the field.

The app, called Lighting, has already led to significant efficiencies for adjusters, who can view insured and client contact details, loss information, as well as policy details. It enables adjusters to investigate property damage onsite and send that information back to Sedgwick’s claims systems in real time. In turn, this allows an immediate sharing of that data with Sedgwick’s clients, including damage descriptions, scope data, photos and content inventories.

Sean Safieh, chief information officer Americas at Sedgwick, said: “The Lightning app has brought and will continue to bring powerful, fully integrated technology to the forefront of property claims management. By combining innovation with a results-driven approach, we’re continuing to set new industry standards and delivering smarter, more efficient solutions for both our team and our clients.”

Mason Bartleson, vice president process design and operational excellence, added: “This technology is transforming how field adjusters work, delivering real-time, on-site solutions that streamline inspections, speed up claims decisions, and improve accuracy. By empowering adjusters with smarter tools in the field, we’re creating a faster, more efficient, and customer-focused claims experience.”

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