TransRe has partnered with digital risk processing platform Cytora to roll out Concierge, Cytora’s agentic AI-powered service, across its global facultative operations.

The move aims to scale submission volumes, cut costs, improve data ingestion accuracy, and free underwriting and claims teams to focus on more complex risk decision-making.

Richard Hartley, chief executive of Cytora, said: “Risk digitisation is having a tremendous impact across all major workflows and is demonstrating a clear path to a scalable business model where growth in premium is increasingly decoupled from growth in expense. TransRe has a compelling vision to use generative AI as a foundation for business growth with improved control over risk selection and enhanced service."

Matt Mahoney, chief operating officer at TransRe, added: “Facultative insurance is a high-flow business, and we have been impressed by the functionality and scalability of Cytora’s platform. We are excited to work together to drive digitisation across our business. Cytora helps us augment our underwriting and claims professionals, which in turn will improve our service to our business partners.”

---