Duck Creek completes Send acquisition

Duck Creek Technologies has acquired underwriting software provider Send Technology Solutions.

Duck Creek provides technology to hundreds of property and casualty insurers around the world, while Send's platform supports more than £19.2bn in gross written premium across the commercial, specialty, reinsurance, managing general agent and delegated authority markets.

The acquisition is intended to connect underwriting processes including submission intake, risk assessment, quotation, policy issuance and portfolio monitoring within a single platform.

"Underwriting has become one of the most critical priorities for insurers as they look to improve profitability, manage increasingly complex risks, and compete with greater speed and precision," said Hardeep Gulati, chief executive officer at Duck Creek.

"By bringing Send into Duck Creek, we are combining core insurance operations and underwriting orchestration in a trusted agentic AI experience that connects systems of record, decision intelligence, workflows, and action. This is the game changer for insurers: a unified platform that helps them turn underwriting complexity into clearer decisions, faster execution, stronger risk selection, and measurable business value."



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