Applied Systems has launched an agentic email-to-quote solution designed to help carriers automatically process commercial submissions received by email.

Using Cytora's technology, the solution ingests unstructured broker email submissions and extracts, structures and classifies risk information before applying a carrier's underwriting requirements and approach to risk. It can then return a quote, decline or referral by email, threaded to the original message.

Email-to-quote currently supports admitted small commercial lines where carrier STP APIs are available. These include general liability, workers' compensation, commercial auto, cyber, professional liability, inland marine and umbrella, with further lines expected to follow.

Katarina Pregelj, general manager, Applied Carrier, said: "Applied connects the insurance lifecycle, and leveraging Cytora's agentic AI, we are now able to help carriers reach commercial submissions wherever they enter it, including the broker email traffic that has never had a path to automation. Email-to-quote lets carriers open a new distribution channel without adding intake headcount or BPO spend, so they can win business while the deal is still live."

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