Sungard Availability Services has launched a mobile app designed to help businesses more efficiently manage and recover from an incident. Act with Assurance integrates with the provider's Assurance software platform to provide a more interactive, efficient way to manage business continuity.

“The most important part of managing an incident is communication. It’s also the biggest challenge recovery teams face,” said Ted Marquardt, senior product manager at Sungard AS. “Unfortunately, when disaster strikes, it is not uncommon for incident responders to find themselves frustrated by plans in static, outdated PDFs or binders, or to be interrupted by conference calls with requests for updates. These barriers to recovery lead to gaps in communication during critical times. The Act with Assurance app provides recovery teams the ability to interact live through a new communication channel, which is absolutely essential to effective incident recovery.”

Sungard’s latest launch includes push notifications and a focused task list through which responders can act on tasks specifically assigned to them. Recovery efforts can be aligned at the task level across the entire event with standardised workflow statuses that provide consistent visibility into the recovery status. Act with Assurance is also designed to work seamlessly with the Assurance platform that provides an integrated suite of assessment, planning, testing and reporting features.

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