Zurich UK is offering commercial customers with a sub £1bn revenue free access to its newly launched Cyber Complete service. The service, which equates to over 20 hours of free consultation, has been developed and tested over the past six months in collaboration with Zurich Resilience Solutions, a specialist team developed to help customers build resilience.

Through Cyber Complete, commercial customers with Zurich’s cyber insurance can access either a cyber health check or a cyber incident response exercise, with a ZRS cyber risk consultant. Both options are confidential and will be followed up with both a presentation to the customer and full report of the findings. The aim is to help customers understand where they stand against industry peers on a percentile basis.

Thomas Clayton, head of cyber liability, said: “Prevention really is better than cure when it comes to cyber resilience. We don’t just want to be a one day a year service at the point of renewal or in the event of a claim. We want to offer more value by working with our customers to help them safeguard against risk throughout the year.

“We have a wealth of information we can utilise to support this service as well as expert consultants. It’s a combination of customer insights, claims and technology which enables us to provide valuable insights and learnings from each customers’ induvial industries.”

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