Disaster recovery firm, Belfor UK, has announced a major expansion of its team and regionalised service offering, following a period of significant growth.

Whilst the firm retains its national footprint, delivering services across the country, the company has seen a shift towards a more localised service offering. The previously centralised customer service and admin function has now been rolled out to the existing regional hubs in Scotland, Wales, North England and the Midlands. A new Greater London site, based in Swanley, has also opened.

Forty-two new colleagues have also joined the team.

Commenting on the changes, Hein Hemke, managing director at Belfor UK, said: “Following a period of strong growth, we have invested heavily in our customer service experience, to ensure we are not just closer to our clients geographically, but also more attuned to their unique needs and circumstances.

"By placing our operational teams on the ground in the areas in which they operate, we can foster local expertise and relationships, and accelerate the disaster recovery process, with a personal touch.

“By bringing our operations and admin teams together in our regional hubs, we can better serve our local communities, demonstrating our ongoing dedication to excellent customer service."

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