Howden has agreed to a multi-year roll-out of FullCircl’s SmartBroker software.
Driven by CEO Carl Shuker, the initiative will underpin a consistent Howden client experience across the National Branch Network, serving 2,000 Acturis users.
Andrew Yates, FullCircl CEO, commented: “Working with the Howden team has been a revelation – their vision and the way they are innovating to drive a consistent client experience, greater choice, value and service for their clients is truly trailblazing. We remain excited to work in partnership with Howden to see the many benefits this three-year partnership come to fruition.”
Carl Shuker, CEO, Howden UK&I added: “Howden has rapidly grown in recent years, organically and in part due to a number of acquisitions. As the businesses come together, we needed a joined-up view of our client base in order to provide a consistent client experience. To do that, it required a single source of truth when it comes the data and information we have on our clients. FullCircl was the missing link that now ensures all clients are entered into Acturis with accurate, consistent information, enabling Howden to join up clients across our core pillars.”
Howden has been a FullCircl customer for nearly a decade, and is also a long-term Acturis customer.
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