ICM Continuity Services has won a record £3.44m a year contract to provide a London-based global financial services group with dedicated stand-by capabilities.

The five and a half year bespoke agreement will see ICM provide one of the largest dedicated UK stand-by dealing capabilities to be located outside of the City of London.

The fully operational facility creates a geographically diverse alternative workplace at one of ICM’s dedicated outer London business continuity centres, which provides traders and support staff with a permanently configured fail-over facility in the event of a technological, office environment, or wider area incident preventing normal operations.

Given the economic downturn and the challenging few years for financial institutions, the contract confirms the continued importance of business continuity and its role in underpinning organisational resilience and operational capability.

Mike Osborne, managing director, ICM, said: “Business continuity is now deemed as best practice, particularly in the context of the financial markets as directed by the Financial Services Authority. A solid business continuity plan will help financial organisations to safeguard their business against any type of disruption, whilst contributing to the development and management of the business as a whole through the detail unearthed when building a plan."

Confidentiality of the client, and ICM location is a key part of the fabric of the plan and no further information on these will be forthcoming as a result.

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